Frequently Asked Questions - Email Accounts

Yes, we do. In addition, we also offer Secure POP3 (POP3s) and Secure IMAP (IMAPS) based on our shared SSL Certificate for secure email transaction.

Yes, our webmail works just like Yahoo, MSN or Google mail. You can check you email everywhere with just a browser and Internet connection.

Yes, it does. Our email hosting works with most of email client software such as Outlook Express, Microsoft Outlook, Thunderbird... You can configure POP3 and IMAP. However, we recommend customers to use IMAP.

Our shared hosting server comes with SpamAssassin, the most trusted spam killer software. SpamAssassin is not enabled by default, you have to login to cPanel and enable it. Depending on your configuration, spam emails will be filter by their scores and marked with ** SPAM ** in the subject field. If SpamBox (another component comes with SpamAssassin) is enabled, spam emails will be delivered to a separate inbox, not main inbox. You still can check that special inbox later to find those fail-positive emails.

It depends on your maximum storage (specified in your hosting account). If you have a total of 10,000MB, you can't assign more than 10,000MB for an account. You will have to balance between web hosting data and email data. If you give a low storage for email account, once it's full, email will not be able to receive due to not-enough-space error.

Leaving emails on server is essential to anyone. That is why we offer huge amount of storage so that customers can use that space to store their emails.

We do backup the whole hosting account including websites, database, emails, settings... everyday. You should not worry because your data is always safe.