Terms of Service

Order Acceptance Policy

Your placement of order though any ways (electronic, email, website etc) of confirmation does not means that your order is being accepted, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, in our sole discretion, without prior notification, to accept or decline your order or limit the order quantity for any reason. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require that any order placed over certain dollar amounts receive our pre-approval. We also may require additional information before accepting any order for verification purposes.

Acceptance of Contractual Agreement

1. Client agrees that by placing an order, you have agreed to our TOS, AUP, and SLA. No modifications of said contract by customer are allowed.
2. Customer make the payment specified in the Order for the applicable Service Description. Customer acknowledges that the payment/order have been communicated, and he/she is aware of all applicable charges as per contract, AUP, SLA, and TOS.
3. Customer understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
4. In connection with any Hosting Services, if Customer’s actual bandwidth or disk usage in any month exceeds allotted amount, specified in Customer’s contract, Customer will pay SINGHOST.NET any additional fees as specified in the Service Description. Your account may be suspended if payment is not made.

Payment: Establishment of our service is contingent upon receipt of payment from Customer to SINGHOST.NET. Recurring payments are due on the anniversary date of the month for that month’s service, unless customer requests all monthly payments to be consolidated to one specific billing date.

Payments and Fees: Payment is due on the defined monthly recurring billing date of each month. Credit cards that are declined for any reason are subject to a $10.00 declination fee. Service will be interrupted on accounts that reach 14 days past due. Service interrupted for non-payment is subject to a $35.00 reconnect charge.

Delinquent Accounts: SINGHOST.NET may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.

Acceptance Of Terms

In addition, when using particular Services or Materials on this Site, you shall be subject to any posted guidelines or rules applicable to such Services or Materials that may contain terms and conditions in addition to those in the Terms of Use. All such guidelines or rules are hereby incorporated by reference into the Terms of Use. If you breach any of the Terms of Use, your authorization to use this Site automatically terminates and you must immediately destroy any Materials downloaded or printed from the Site.

Account Cancellation: All requests for cancellation of any service/services must be made through the SINGHOST.NET Centralized Support Centre (CSC). Cancellation should be make 72 hours (3 days) before due date, attention to Billing Department.

Refunds and Disputes: Refund is only applicable to Shared Hosting service. The rest of the services, included but not limited to Domain Name, VPS, Colocation, Dedicated Server, Email Blasting Markerting, Website Design and Development, will not be refunded. All payments to SINGHOST.NET are non-refundable after Customer's 30-day money-back guarantee period. This includes any setup fees and monthly fees, regardless of usage. All billing disputes must be reported within 30 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargebacks, under the terms and conditions of our SLA, AUP, and TOS, will result in service interruption, as well as reconnection fees to restore the desired service.

Acceptable Use

You may not take any action that violates our Acceptable Use Policy.

Privacy Policy

SINGHOST.NET collects, stores and uses data collected from Customer in accordance with our Privacy Policy.

Limited License

Use of certain SINGHOST.NET services grants a limited licence to use various software products, including Cpanel, Fantastico, this list is not exhaustive. The limited licence allows you, the customer, to make use of such software, up to the limits of your service, for as long as your service is current and up to date. Upon termination of your service your right to use such software is also terminated and any licence keys, serial codes etc. should be returned to SINGHOST.NET and no longer used. The limited licence grants rights to use such software on SINGHOST.NET equipment only and the licence cannot be used on any other equipment.

License for user content

Certain Services offered on this Site accommodate or require user-supplied information, materials or communications (collectively, 'User Content'). Depending upon the nature of the Service, by submitting User Content to this Site you grant SINGHOST.NET one of the following two types of licenses:

1. For User Content that is the result of your creative efforts, such as examples of work you have done using SINGHOST.NET products, you hereby grant SINGHOST.NET a worldwide, royalty-free, non-exclusive license to reproduce and modify (for purposes of formatting, maintenance or Site administration only) such User Content. You also grant SINGHOST.NET the right to distribute and publicly display and perform such User Content for the purpose for which such User Content was submitted to the Service. This license will be in effect until such User Content is removed from the Site.
2. For User Content such as comments to the SINGHOST.NET User to User Forums, Knowledge base, you grant SINGHOST.NET an unrestricted, worldwide, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute such User Content, and you also agree that SINGHOST.NET is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted such User Content to us unless: (a) we first notify you that the User Content you submit to a particular part of the Site will be published or otherwise used with your name on it; or (b) we are required to do so by law.

Use and protection of Username and Password

You are responsible for maintaining the confidentiality of your username and/or password, if applicable. You are responsible for all uses of your account, whether or not actually or expressly authorized by you.

Warranties and Disclaimers

1. Except as expressly provided, often in an written agreement between you and SINGHOST.NET, all materials and services on the site are provided without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement.
2. Without limiting the foregoing, SINGHOST.NET makes no warranty that
• The services and materials will meet your requirements
• The services and materials will be uninterrupted, timely, secure, or error-free
• The results that may be obtained from the use of the services or materials will be effective, accurate or reliable
• The quality of any products, services, or information purchased or obtained by you from the site will meet your expectations, and
• Any errors in the software obtained from the site will be corrected. Some states or jurisdictions do not allow the exclusion of implied warranties or limitations on how an implied warranty may last, so the above limitations may not apply to you.
3. This site could include technical or other mistake, inaccuracies or typographical errors.
4. SINGHOST.NET may make changes to the materials and services at this site, including the prices and description of any products listed here, at anytime without notice.
5. The materials or services at this site may be out of date, and SINGHOST.NET makes no commitment to update such materials or services.
6. SINGHOST.NET assumes no responsibility for errors or omissions in the information, documents, software, materials and/or services which are referenced by or linked to this site. References to other corporations, their services and products, are provided without warranty of any kind either express or implied.
7. In no event shall SINGHOST.NET or its suppliers be liable to you or any third party for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not SINGHOST.NET has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of this site or of any web site referenced or connection with the use of the site or of any web site referenced or linked to from this site. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
8. The use of the services or the downloading or other acquisition of any materials through the site is done at own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities.
9. No advice or information, whether oral or written, obtained by you from SINGHOST.NET or through or from the site shall create any warranty not expressly stated in the terms of use.
10. This Site contains links to third-party Web sites that are not under the control of SINGHOST.NET.
11. SINGHOST.NET makes no representations about any other Web site to which you may have access through this Site. When you access a non-SINGHOST.NET Web site, you do so at your own risk and SINGHOST.NET is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites or for the quality of any products or services available on such sites.
12. SINGHOST.NET provides these links merely as a convenience and the inclusion of such links does not imply that SINGHOST.NET endorses or accepts any responsibility for the content or uses of such Web sites.
13. This Site can be accessed from other countries around the world and may contain references to SINGHOST.NET products, services, and programs that have not been announced in your country. These references do not imply that SINGHOST.NET intends to announce such products, services or programs in your country.