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News, Announcements

Unexpected Power Short Circuit problem, VPS server data crashed

Dear valued Customers,

There was the short circuit incident happened at our Datacenter yesterday around 11pm to 11:30pm. Therefore, some servers were down around 30 to 45 minutes. Most of the effected servers kept running smoothly after that and no data was lost. However, one of our VPS servers was badly effected. The data of some VPS accounts crashed and it is impossible to recover the lost data. Therefore, we decided to restore those accounts from the version of daily backup done on Thursday morning 10th Sep.

The following VPS accounts were restored from backup, the rest were ok:

Be careful with the possible fraud

One of our customers received an email from a guy saying that he would be able to offer a much better web hosting package and price, the email content is as follow:

Name: Dexter Ng Webhost
Company Name: SG Webhosting
Country: Singapore
Additional info: ####8993
Message:
Tell me how much your current webhost is offering you and i will give you guys a better price with better specs YOU WILL NOT REGRET ASKING ME FOR A BETTER PRICE IT WILL REALLY SAVE YOU ALOT OF COSTS :) 100% Uptime and very very fast singapore servers!! please sms me ####8993 or email me ####@gmail.com

Earth Hour with SINGHOST.NET

"THIS SATURDAY 28 MARCH AT 8.30PM YOU CAN VOTE EARTH BY SWITCHING OFF YOUR LIGHTS FOR ONE HOUR - EARTH HOUR."

Earth Hour with SINGHOST.NET was very simple but unique. We turned off our office machines and workgroup servers, don't worry about your hosting servers as they were never turned off. Moreover, If you visited our website on 28th March 2009 before and during Earth Hour, you would probably have seen many different screens.

SG5 shared server failed and it's fixed

Shared hosting server hostname sg5.singhost.net was found down at 3am Feb 15th. Data was corrupted due to Raid card failure and hard drives are out of sync. However, we still have all backups. At 5:15am, our tech team finished the new server installation for replacement. Our engineers are still trying to restore account one by one. However, shared IP address will be changed from 203.211.144.48 to 120.50.43.133, please do change accordingly if you are not using our nameservers for your domain.

New Packages and BIGGEST Promotion ever

SINGHOST.NET has proudly launched 3 new web hosting packages for the year of Ox 2009. In addition, we offer customers with 40% discount for all web hosting plans. This promotion is considered BIGGEST ever that SINGHOST.NET has offered. Please click the below URL for more details:
http://singhost.net/hosting/web-hosting.html

SG3 server was down

At 8pm on 19 Jan 2009, one of our shared server SG3 sg3.singhost.net (120.50.43.11) was brought down due to high bandwidth utilization.

Hardware failure from VPS 1

There is hardware failure from VPS server 1 since around 10pm on 3rd Jan 2009. It is believed that both HDDs failed. All data was corrupted. However, we still have all backup. Our technical team is getting it fixed now.

Change of company bank account

Dear our value customers,

We are pleased to inform you that our company has incorporated to SINGHOST.NET Pte Ltd. Our deeply appreciate for your supporting that help us archieved such success.

Servers are back to normal

Dear valued customers,

We are pleased to inform you that our servers are up again.
We are so sorry for all the inconvenience caused.

Web Hosting Team,
SINGHOST.NET

Urgent Downtime

Dear valued customers,

Due to some urgent maintenance to the power supply, our racks need to be shut down for a short period. During that period, our servers will be down.